Innovators

The 3 As of becoming a data-driven organization

Over the past decade, a growing number of organizations have begun fancying themselves “tech companies,” “data-driven,” or even “data-obsessed.” What …

Innovators

Introducing Innovators: Behind the Product

Ever wonder how leaders in some of the top companies around the world use data and analytics to grow their …

Innovators Product Foundations

How Hinge disrupted online dating with data

Tim MacGougan, Chief Product Officer at Hinge, joined the team right as leadership decided they needed to detoxify dating app culture and retool Hinge so it led to more relationships. By harnessing empathy and data, Tim and the team helped transform how relationships are formed online.

Innovators

How to solve problems and influence people

Consultant turned sales engineer Nick Thompson explains how he uses empathy and active listening to solve complex data problems for customers–from startup leaders to product and marketing experts in the Fortune 500.

Innovators Product Foundations

Using data to combat environmental destruction

In the natural ecological order, most matter gets reused in an endless cycle. But the modern economy has wrenched from the circle of life because it encourages a linear “extractive industrial model” where resources are converted into non-recyclable matter that simply piles up, reports the Ellen MacArthur Foundation. Bacteria that are accustomed to munching on tanbark can't eat plastic bottles and, as humans burn fossil fuels, trees can’t scrub the air fast enough. The system is backed up. Product teams that are accustomed to battling churn will recognize this challenge for what it is: a systems failure. We spoke with two product leaders tackling the problem head-on with data.

Innovators

Frank Chen will make you a believer in AI

Andreessen Horowitz partner Frank Chen is one of the leading evangelists of AI. Let him explain why 2018 is perhaps the most exciting time in the history of AI.

Innovators

Why diversity is a force for innovation

Wyatt Jenkins explains what inclusion has to do with innovation and the growing threat of tech’s elitism to the future of ethical innovation and long-term progress.

Innovators Product Foundations

Product teams need diverse talent to thrive

Entrepreneur and former Uber product leader Mina Radhakrishnan on why product leaders must source and retain diverse talent to bring fresh ideas back into the innovation sector.

Innovators Product Foundations

How to get started with product analytics

In partnership with Skillshare, Mixpanel product manager and ex-Googler Veronica Pinchin created a video course on getting started with product …

Innovators Product Foundations

What it takes for users to form habits

Explore findings from our Product Benchmarks Report for SaaS products in usage and retention, as well as expert opinions on increasing performance in those metrics.

Innovators Product Foundations

How Clorox uses analytics to innovate

Historically, Clorox’s products have been sold primarily in big box stores, and though that is still the case, the company has seen double-digit growth in its e-commerce business in each of the past two years—a trend that Web Analytics Group Manager Kesha Patel is responsible for maintaining. Kesha, part of a cross-functional team of data scientists, developers, analysts and product experts, had the goal of increasing the engagement of their best customers on the website of one of their brands. It worked. A 30% increase in engagement happened, and now they have a powerful tool that can be deployed across their portfolio. Here’s what they built and how they did it.

Innovators

Zuora’s CIO Alvina Antar on IT for success at scale

Alvina Antar's enterprise experience gave her the expertise to predict what Zuora would need from its information technology as it grew from 300 employees to 1,000. In this interview, she explains how to build out an IT department that can help teams improve and target products, share expertise, access reliable data, and succeed at scale.

Innovators

Daniella Patrick: HR is product management

From academia to her professional career, Daniella Patrick became an expert problem solver, jumping from the classroom to changing student experiences at the campus with the help of OpenIDEO, to working in start-ups. From there, she took her fix-it mentality to one of Accenture’s coveted Innovation Lab as a product manager. However, it would probably surprise many to learn that Daniella was not building an app like most Innovation Labs charge their PMs to do. She was working in Human Resources.

Innovators

George Xing shares the data strategy behind Lyft’s explosive growth

Head of Analytics George Xing explains how Lyft’s early investment in data infrastructure and BI tooling paved the way for a creative, impactful analytics team and thousands of data-driven decisions every week. Along the way, he shares his thoughts on healthy ratios between product managers and analysts, qualitative data that makes for great customer service, and the data strategy that put Lyft on track to complete 350 million rides this year.

Innovators

How technical a product manager should be

From the early days of Microsoft, where you couldn’t be a PM unless you coded, to Amazon, which puts MBAs …

Innovators

Developing a career in data science

Invaluable career advice from the man behind the Data Elixir newsletter

Innovators

A Windows and Lumosity alum issues his three product commandments

It almost looked like a mistake, but it changed the course of his career. Matt Krueger’s work on the Windows …

Innovators

Why this BCG Digital Ventures leader is product-managing himself

Josh Schachter is a product leader at BCG Digital Ventures (BCGDV). He has spent the last 10 years building digital …