Can I get more data points for free?

Yes. If you add the Mixpanel badge to your website and all sub-pages, we'll give you an additional 175,000 free events per month, and 25,000 free people profiles. ...

How many data points do I have?

You can see how many data points you have and have used on your account page. What is a data point? Whenever an event is fired and sent ...

How does the free plan work?

All customers can send up to 25,000 data points (events) per month. If you're using People Analytics, then you get up to 1,000 profiles. What happens if I ...

What happens if I send more data points than my plan allows?

Don't worry if the number of data points you send to Mixpanel exceeds your plan, Mixpanel will continue to collect your data. That said, the actual implications of ...

How do I pay for Mixpanel?

First, we're sorry it was so difficult. Second, just head over to our pricing page and click "Purchase" What kind of methods do you accept for payment? We ...

What is a data point?

Whenever an event is fired and sent to Mixpanel, that is considered a data point. For example, if you are tracking the event "Purchase Item" and a customer ...

What is a People Profile?

Customer Profiles are at the heart of the People Tool. A Profile is created when someone signs up for your mobile application or website (and you choose to ...

When Do I Have to Pay for Mixpanel?

Mixpanel runs on a subscription service in which your card is charged at the beginning of every month to cover reporting services for that month. Additionally, any auto-upgrades ...

I paid for an event plan so why are my projects still locked?

If your projects are still locked even though you paid for Mixpanel, most likely you are a member of the project but not the project owner, and only ...

How can I get an invoice?

Invoices are automatically sent to the owner of the Mixpanel project within the first week of the month. If you want invoices to be sent to additional email ...