How does the free plan work?

All customers can send up to 25,000 data points (events) per month. If you're using People Analytics, then you get up to 1,000 profiles. What happens if I ...

Can I get more data points for free?

Yes. If add the Mixpanel badge to your website and all sub-pages we'll give you an additional 175,000 free events per month, and 5,000 free people profiles. This ...

What happens if I send more data points than my plan allows?

Don't worry if the number of data points you send to Mixpanel exceeds your plan, Mixpanel will continue to collect your data. That said, the actual implications of ...

How many data points do I have?

You can see how many data points you have and have used on your account page. What is a data point? Whenever an event is fired and sent ...

How do I pay for Mixpanel?

First, we're sorry it was so difficult. Second, just head over to our pricing page and click "Purchase" What kind of methods do you accept for payment? We ...

What is a data point?

Whenever an event is fired and sent to Mixpanel, that is considered a data point. For example, if you are tracking the event "Purchase Item" and a customer ...

What is a People Profile?

Customer Profiles are at the heart of the People Tool. A Profile is created when someone signs up for your mobile application or website (and you choose to ...

When Do I Have to Pay for Mixpanel?

All Mixpanel subscriptions are monthly and prepaid. Once you sign up for a paid account, your credit card will be charged on the first of every month. If ...

I paid for an event plan so why are my projects still locked?

Each Mixpanel project is owned by a single Mixpanel account. Only the project owner is able to affect the project's monthly event quota and user profile limit. A ...