How many data points do I have?

You can see how many data points you have and have used on your account page. What is a data point? Whenever an event is fired and sent ...

How does the free plan work?

All customers on Mixpanel’s free plan can send up to 20 million data points (Events) per month and have up to 1,000 People Profiles. For additional details on ...

What happens if I send more data points than my plan allows?

If you send more data points than your plan allows: Mixpanel will continue to collect your data and store your People Profiles. You will not lose your data ...

How do I pay for Mixpanel?

Startup and Business plans may be purchased via the pricing page. Mixpanel accepts all major credit cards for payment on Startup and Business plans. To purchase an Enterprise ...

What is a data point?

Data points are Events that you send to Mixpanel. In other words, whenever an event is fired and sent to Mixpanel, that is one data point. For example, ...

What is a People Profile?

Customer Profiles are at the heart of the People Tool. A Profile is created when someone signs up for your mobile application or website (and you choose to ...

When Do I Have to Pay for Mixpanel?

Mixpanel runs on a subscription service in which your card is charged at the beginning of every month or every year (depending on the plan you’ve purchased) to ...

I paid for an event plan so why are my projects still locked?

If your projects are still locked even though you paid for Mixpanel, most likely you are a member of the project but not the project owner, and only ...

How can I get a receipt?

Receipts are automatically sent to the owner of the Mixpanel project within the first week of the month. If you want receipts to be sent to additional email ...