How do I send custom parameters like emoji in my push notifications?

You can utilize the "Custom Data" JSON payload in Mixpanel's push notification builder to send customized push notifications that contain emojis, sounds, alerts, icons, titles, or deep links. ...

Authenticating Mixpanel email with DKIM & SPF

DomainKeys Identified Mail (DKIM) is an email authentication standard intended to let organizations take responsibility for messages sent from their domain. You can read more about it on ...

Can I set up a campaign to send to users multiple times or every time they do a certain action?

Mixpanel notifications are automatically set up to be delivered only once to a user for a given campaign. The primary goal of Mixpanel’s notifications feature is re-engagement or ...

Why aren't my push notifications sending?

Sending push notifications is a powerful way to re-engage and connect with your users. If you are having trouble setting up push notifications, there are several key factors ...

How do I customize my web in-app notifications?

With web in-app notifications, you can use our native JavaScript library to deploy targeted notifications to your users within their browser. By simply integrating Mixpanel with JavaScript you ...

How can I create a custom unsubscribe page?

By default, Mixpanel directs users who click on the unsubscribe link from emails to a Mixpanel-hosted unsubscribe page. This page runs a script that sets a people property ...

Why is my GCM API key invalid?

There are a couple reasons why your GCM API key was rejected when entered into Mixpanel. During the setup process, first make sure that you are correctly creating ...

Why are users not sent my notification?

Each user profile can only receive a specific notification once. If the user targeted has already received the notification in question they will not be eligible again. In ...

Why is my in-app notification blank?

Mixpanel’s in-app notifications cannot support formatted text. If you paste formatted text into the notification builder, the preview will render perfectly. However, when the notification opens in the ...

How do I track push notification open rate?

One issue of interest when sending push notifications on iOS or Android is tracking the open rate of a push notification sent. Tracking push open rate is not ...

How do I send a notification based on whether the user opened a previous notification?

Mixpanel allows you to target users with a new notification based on whether or not they’ve opened a previous email or push notification as long as: The previous ...

Can I revert to a previous version of a notification?

Once an update to a notification has been saved, unfortunately, it is not possible to revert to a previous saved version of that notification. The support team at ...

Can I send notifications via Mixpanel using an API instead of via the UI?

At this time, Mixpanel notifications may only be sent via the Mixpanel UI; there is no inbound API available to programmatically trigger Mixpanel notification campaigns. The reason for ...

How do I manually unsubscribe a single user or many users in bulk?

Follow these instructions to manually unsubscribe users from receiving Mixpanel email notifications. Manually unsubscribe a single user 1) Find the user you wish to unsubscribe from all Mixpanel ...

How do I add dynamic content or custom fields to my notifications?

Deliver personalized messages to your users by adding properties stored in people profiles to your Mixpanel notifications. You can use any people property in your project to add ...

How can I view unsubscribe data for my notifications over time?

When users unsubscribe from Mixpanel email and push notifications, it gets tracked as a people property ( $unsubscribed ) with a value of “True” stored on users’ people ...

How do I see a list of people who have unsubscribed from receiving my notifications?

See which users have an $unsbscribed property on their people profile (i.e., they have unsubscribed from receiving Mixpanel email notifications) via Explore. Navigate to Explore Under Filters, select ...

Are notifications free, and how many can I send?

There is no limit on sending these types of notifications per-se (i.e., there is no per notification charge or extra fee) for sending push and email notifications. However, ...