Authenticating Mixpanel email with DKIM & SPF

DomainKeys Identified Mail (DKIM) is an email authentication standard intended to let organizations take responsibility for messages sent from their domain. You can read more about it on ...

Can a user receive a Notification more than once?

Mixpanel notifications will only send once per user. Once a user receives a specific campaign, they will not be eligible to receive that same message a second time.

Why aren't my push notifications sending?

Sending push notifications is a powerful way to re-engage and connect with your users. If you are having trouble setting up push notifications, there are several key factors ...

Why is my GCM API key invalid?

There are a couple reasons why your GCM API key was rejected when entered into Mixpanel. During the setup process, first make sure that you are correctly creating ...

Why are users not sent my notification?

As noted in our documentation, a user's profile must contain contact information saved in a special format in order to receive notifications. When building a notification, Mixpanel automatically ...

Why is my in-app notification blank?

Mixpanel’s in-app notifications cannot support formatted text. If you paste formatted text into the notification builder, the preview will render perfectly. However, when the notification opens in the ...

How do I track push notification open rate?

One issue of interest when sending push notifications on iOS or Android is tracking the open rate of a push notification sent. Tracking push open rate is not ...

How do I customize my web in-app notifications?

With web in-app notifications, you can use our native JavaScript library to deploy targeted notifications to your users within their browser. By simply integrating Mixpanel with JavaScript you ...

How do I customize my email unsubscribe link?

Sending notifications through Mixpanel, you can customize the content, look, and feel of what is emailed out to your end users. This allows you to have pixel perfect ...