Authenticating Mixpanel email with DKIM & SPF

DomainKeys Identified Mail (DKIM) is an email authentication standard intended to let organizations take responsibility for messages sent from their domain. You can read more about it on ...

Can a user receive a Notification more than once?

Mixpanel notifications will only send once per user. Once a user receives a specific email campaign, they will not be eligible to receive that same message a second ...

Why aren't my push notifications sending?

Sending push notifications is a powerful way to re-engage and connect with your users. If you are having trouble setting up push notifications, there are several key factors ...

Why is my GCM API key invalid?

There are a couple reasons why your GCM API key was rejected when entered into Mixpanel. During the setup process, first make sure that you are correctly creating ...

Why are users not sent my notification?

As noted in our documentation a user's profile must contain contact information saved in a special format in order to receive notifications. The Mixpanel User Interface will render ...

Why is my in-app notification blank?

Mixpanel’s in-app notifications cannot support formatted text. If you paste formatted text into the notification builder, the preview will render perfectly. However, when the notification opens in the ...

How do I track push notification open rate?

One issue of interest when sending push notifications on iOS or Android is tracking the open rate of a push notification sent. Tracking push open rate is not ...