How NPS Score Works NPS score is used to measure how likely customers are to recommend a business’s products or services to others. The measurement goes beyond word-of-mouth marketing to gauge a customer’s experience, how they interact with products and how …
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Common Customer Lifecycle Stages If you consider that customer lifetime value (LTV) is a key performance metric, the idea of a …
Sometimes it’s crystal clear that the products we deliver to customers today won’t be what they want in the long …
What is a Conversion Path and Why is It Important? Put simply, a conversion path is the process of turning an …
You’ve done all the end-of-year analyses; celebrated your successes and learned from your failures; and eaten the last of the …
Why CTA optimization matters How important is a call to action in terms of conversions? Statistics suggest CTAs are a critical …
What is Customer Acquisition Cost Consumer acquisition cost (CAC) is one of the most important metrics a business needs to calculate. …
What Exactly is an API? An API can refer to several different things at once. It can be an entire web …
At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great …
What Happens at the Bottom of the Funnel The bottom of the funnel is where you want leads to be, and …
What Happens at the Top of the Funnel Sales funnels are created to move users along on their buyer journey. They …
What does organic search mean? When you think about all the ways a visitor can find his or her way to …
Hey, you have a hit product. Congrats! So what's next? If you're not already doing so, it's probably time to …
What’s the Difference Between a Marketing Qualified Lead and a Sales Qualified Lead? Marketing qualified leads are sometimes confused with sales …
Predicting Product Lifecycle Is it possible to predict the lifecycle of a product? The product lifecycle theoretical model is based on …
Why Product Differentiation Benefits a Business When you’re in a competitive industry it’s easy for your products to get lost in …
Ever wonder how leaders in some of the top companies around the world use data and analytics to grow their …
Why Product Positioning is Important At the core of every successful marketing strategy is a firm understanding of who the target …
Checkouts ring / are you listening? Your favorite chain / has free shipping… It’s no secret that this weekend’s Black …