Understand what content your users engage with, and how that content impacts product adoption.
inSided uses the power of community and content to measurably improve customer engagement. As a result, customer success is transformed to become a direct driver of business growth, while their customer success and support teams get to focus on higher-value initiatives and proactive outreach.
How inSided and Mixpanel work together
Track end-user behavior in your community alongside your product usage data in Mixpanel, helping you to understand the relationship between community activity and product usage.
Use cases for integration
Track trends coming through from your community: Content views, topics, likes, and more. Report on your user’s community and product accounts together with a combined 360 view and track the relationship between engagement and product adoption.
Sync Mixpanel customer data with Help Scout conversations, and analyze customer activity by tracking email and Docs browsing history in Mixpanel.