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inSided is the only purpose-built Customer Success Community platform for SaaS and subscription-based companies.

Customer Success, User Experience
Events into Mixpanel

About inSided

Used by hundreds of companies to drive product adoption, increase retention, and build lasting customer advocacy. Through a combination of customer community, knowledge base, and product feedback features, inSided enables customer engagement, self-service support, and idea generation in one centralized platform – at scale.
“inSided helps us decrease support tickets so we lower ticket volumes in Zendesk”
Oleg, Head of Support at Miro

inSided and Mixpanel

Create a more holistic view of your customers by combining Mixpanel product usage data with metrics from your customer community. Track content views, topics, likes, and more directly in your Mixpanel dashboard. 


  • Customer facing community homepage
  • Admin Dashboard
  • Reporting Dashboard