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inSided

inSided is the only purpose-built Customer Success Community platform for SaaS and subscription-based companies.

Categories
Customer Success, User Experience
Collections
Events into Mixpanel

About inSided

Used by hundreds of companies to drive product adoption, increase retention, and build lasting customer advocacy. Through a combination of customer community, knowledge base, and product feedback features, inSided enables customer engagement, self-service support, and idea generation in one centralized platform – at scale.
“inSided helps us decrease support tickets so we lower ticket volumes in Zendesk”
Oleg, Head of Support at Miro

inSided and Mixpanel

Create a more holistic view of your customers by combining Mixpanel product usage data with metrics from your customer community. Track content views, topics, likes, and more directly in your Mixpanel dashboard. 

Media

  • Customer facing community homepage
  • Admin Dashboard
  • Reporting Dashboard