Voice-of-the-Customer | Net Promoter Score (NPS), CSAT, and CES surveys triggered by Mixpanel events.
– Uncover bottlenecks to engagement: Trigger a Customer Effort Score survey after onboarding, purchase, or other milestones. – Improve experience: Trigger CSAT surveys to measure user satisfaction of products and services. – Boost retention: Trigger an NPS survey to assess loyalty and identify users at risk of churn.