You’ve done all the end-of-year analyses; celebrated your successes and learned from your failures; and eaten the last of the cookie crumbs from holiday happy hour—2019 is officially in the rearview mirror. Equipped with the clarity and wisdom that only a …
Hi, I’m Mike and I'm a product manager. The product I manage? Product managers. As Director of Product Management at Mixpanel, …
In the age of data and analytics, we’ve come to believe that, with enough data, we can make smart decisions …
Every product or service has a core purpose it serves for its customers. For a ride-sharing app, it may be …
Checkouts ring / are you listening? Your favorite chain / has free shipping… It’s no secret that this weekend’s Black …
Quick: name a product built successfully without any data or customer feedback. It’s nearly impossible. Today’s most successful companies not …
One of the best things I learned at Amazon was that customers are always “beautifully, wonderfully dissatisfied,” and no matter …
One of the hardest things about using metrics to guide and strengthen your product and your team is that there …
At Mixpanel, we relentlessly monitor customer feedback and take customer requests very seriously. So in the middle of last year, …
By 2015, Matthew Black was a veteran of the startup world. He’d founded two companies; one exited successfully (“a cool …
LinkedIn Smart Replies is an artificial intelligence product with a clear purpose. You get a message, and it provides three …
