UX Archives - Mixpanel

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Less, but better: how focusing on UX helped us triple NPS in 18 months

Sometimes, the simplest path is the best path forward. With a renewed focus on our core user experience, we saw our NPS score triple in the span of 18 months—from 15 to 50—and we’re already feeling the impact of these changes …

Vlado Hruda Staff PM @ Mixpanel

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Less, but better: how focusing on UX helped us triple NPS in 18 months

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