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Subprocessor List

This Subprocessor List was published on September 15, 2023, and will be effective as of October 14, 2023.

US Subprocessor List

Sub-ProcessorPurposeLocation
Google, Inc.Infrastructure/Storage/Crash Reporting/DNSUSA
Amazon Web Services, Inc.Supplemental StorageUSA
Zendesk, Inc.Customer Account Administration and SupportUSA
Atlassian Pty, Ltd.Bug TrackingUSA
Snowflake Inc.Storage (for customers using specific features in connection with their own instance of Snowflake only)Location of Customer’s Snowflake instance, as indicated by Customer
Mixpanel International, Inc.Subsidiary Sharing for Global SupportUnited Kingdom
Spain
Singapore
OpenAI L.L.C.AI/ML powered product features (optional, may be disabled by your admin)
[effective October 14, 2023]
USA

EU Subprocessor List

Sub-ProcessorPurposeLocation
Google, Inc.Infrastructure/Crash ReportingNetherlands
Google, Inc.Disaster RecoveryFinland
Belgium
Germany
Zendesk, Inc.Customer Account Administration and SupportUSA
Atlassian Pty, Ltd.Bug TrackingUSA
Snowflake Inc.Storage (for customers using specific features in connection with their own instance of Snowflake only)Location of Customer’s Snowflake instance, as indicated by Customer
Mixpanel International, Inc.Subsidiary Sharing for Global SupportUnited Kingdom
Spain
Singapore
OpenAI L.L.C.AI/ML powered product features (optional, may be disabled by your admin)
[effective October 14, 2023]
USA