A partner for your analytics journey

Mixpanel’s professional services gives you the support you need to be successful with user analytics—from implementation to ongoing customer support and technical consultation.

With Mixpanel professional services, you can

Accelerate business impact

Get up and running in as little as 60 days. Our technical resources and implementation framework drive an accelerated return on investment.

Adapt as needs change

Stay ahead of new KPIs and feature releases by aligning your implementation with the business questions you need answered.

Set your teams up for success

Learn best practices and receive custom training from experts in your industry. We provide in-depth guidance to both technical and business users.

Get help, anytime

Mixpanel’s award-winning support team is on hand to answer your toughest technical questions whenever you need help.

Our track record of results

  • 90%

    agree success services add ‘a lot of value’

  • 95%

    customer satisfaction on support tickets

  • 3X

    increase in implementation success rate with services

  • Gold

    2019 Stevie Award for Customer Support

Methodology across the customer lifecycle

Plan
  • Identify stakeholders
  • Review business objectives
  • Build implementation spec
Implement
  • Architect implementation
  • Ensure data accuracy
  • Push to production
  • Product training
Train
  • Custom training
  • Deep use case exploration
Optimize
  • Review data against business objectives
  • Refine implementation to track product improvement
Discover
  • Extend insights to new products and teams

Resources available to you

With a variety of service levels, see what support and services you can get from our team.

Teams
  • Implementation Manager
  • Customer Success Manager
  • Solutions Architect
  • Data Analyst
  • Executive Sponsor
Services
  • Training and strategy
  • Email, phone, and live chat support
  • Custom reporting and dashboarding
  • Uptime SLA
  • Engineering support for urgent escalations

Want a free consultation?

If you’d like to work with our professional services team, or learn more about how we can help solve your business challenges, let us know.